GVK LOGO

csiashop
Wish List | Help | Contact Us | Cart | My Account | Login/Register
Search
  • Home
  • Fashion & Accessories
    • Men Footwear

      • Mules
      • Lace Up
      • Sandals
      • Slipons

      Women Apparel

      • Dresses
      • Gowns
      • Tops
      • Scarves

      Women Footwear

      • Full Shoes
      • Mules
      • Sandals
      • Toe Posts

      Women Jewellery

      • Bangles
      • Rings
      • Necklaces
      • Earings
      • Bracelets
      • View More

      Travel Bags

      • Wallets
      • Sling Bags
      • Handbags
      • Laptop Bags

      Travel Accessories

      • Wallets

      Accessories

      • Women Handbags
      • Women Wallets
      • Men Cufflinks
  • Health & Beauty
    • Perfumes

      • Body Mist
      •  

      Make up & Cosmetics

      • Lip Balm
      • View More

      Face Care

      • Age Delay Creams
      • Facial Cleansers
      • Facial Gels
      • Facial Treatments
      • View More

      Hair Care

      • Hair Cleansers
      • Conditioners
      • Massage Oils
      • Hair Oils
      • View More

      Body Care

      • Body Polishers
      • Creams
      • Lotions
      • Massage Oils
      • View More

      Bath & Shower

      • Shower Oils
      • Shower Washes
      • Soaps
      • Bath Salts
      • View More

      Health Care

      • Medicines
      • Grocery

      Men's Grooming

      • After Shave
      • Facial Cleansers
      • Facial Moisturisers
      • Shaving Creams
  • Gifts & Souvenirs
    • Souvenirs

      • Mugs
      • Idols
      • Showpiece
      • Frames
      • View More

      Home Decor

      • Diffuser Oils
      • Incense Sticks
      • Room Sprays
      • View More

      Stationery

      • Bookmarks
      • CD's
      • Handmade Notebooks
      • Pens
      • View More

      Toys & Games

      • Arts And Crafts
      • Board Games
      • Card Games
      • View More
  • Food & Beverages
    • Cafe and Bakery

      Casual Dine

      Quick Service Restaurant

      Resto Bar

      Food Court

      Gourmet (Packed Food)

  • Services
  • Duty Free
  • Offers/Sale
  • Booking
    • Niranta Transit Hotel & Lounge

      Business Centre

      • Regus express

      Pranaam-Meet and Assist Service

      Jaya He Safari

      • Museum Tour

FAQ's

1)   How do I shop on eshop.csia.in?

On the home screen you have option to browse through the various products or search via the search option or any page. Add the products you would like to purchase to your cart. After deciding on all products, press check-out cart and make payment online or choose to pay at the seller outlet when you pick your goods.

2)   Do I need to register for an account on shop.csia.in?

It is not mandatory to have an account to shop with us. However, having an account will help you maintain a wish list on your account, earn reward points (in near future) and make your next purchase quicker.

3)   Who can buy on eshop.csia.in?

All bona fide passengers traveling through CSIA Airport can purchase on eshop.csia.in from the seller outlets located at domestic or international departures at Terminal 2 as per the flight schedule.

4)   What currency am I charged in?

All online payments will be charged in INR only. For physical payments, i.e., payment made at seller outlet at time of pick-up –
1. Card or e-wallet payments will be charged in INR.
2. Cash payments can be made in INR or other major International currencies.

5)   What payment modes does eshop.csia.in accept?

Payment can be made online through payment gateway at the time of shopping. All seller outlets accept cash, debit/credit cards and have e-wallet payment option as well.

6)   Where do I collect my order?

You can collect your order from the respective outlet mentioned in your acknowledgement e- mail.

7)   What documentation do I need to collect my order?

For collection of your order, you need to show your order confirmation e-mail along with passport (any other photo ID for domestic terminal) and boarding pass, for identification purposes.

8)   How long is the processing time at the Collection Centre?

The order will be ready for pickup at the respective retail outlet and can be collected after verification of travel documents and the receipt of payment made.

9)   How do I know if my order is confirmed?

An email acknowledgement and SMS will be sent upon confirmation of your order. It will contain your order details. If the retail outlet doesn’t have the sufficient inventory in stock, you will be notified.

10)   What if the store is closed?

Mumbai International Airport retail outlets are open round the clock to serve customers on all departing flights. Your order will be ready for collection on the pickup day that you have specified during purchase. You can pre-order items from the web store for up to 24 hours prior to your flight departure.

11)   What happens if my flight itinerary changes?

Order inventory will be held for customers up to 24 hours from the scheduled departure of flight. If there are further delays, you can communicate to the respective retail outlet for change in delivery of orders booked.

12)   Where can I find the sellers return policy?

You can find the policy on the product page which will display against each seller offering that product.

Eshop.csia.in

  • About Us
  • Terms and Conditions
  • Privacy Policy
  • Seller information
  • Sitemap

Top categories

  • Apparels
  • Footwear
  • Accessories
  • jewellery

My Account

  • My orders
  • My wishlist
  • My Shopping cart

Follow us on

  •  
  •  
  •  
  •  
  •  

  • Copyright © 2018 Chhatrapati Shivaji International Airport
  •  
Powered by infibeam